AT&T is bringing it all together for our customers, from the revolutionary iPhone 3GS to next-generation TV services and sophisticated solutions for multi-national businesses.
For more than a century, we have consistently provided innovative, reliable, high-quality products and services and excellent customer care. Today, our mission is to connect people with their world, everywhere they live and work, and do it better than anyone else. We’re fulfilling this vision by creating new solutions for consumers and businesses and by driving innovation in the communications and entertainment industry.
We’re recognized as one of the leading worldwide providers of IP-based communications services to businesses. We also have the nation’s fastest 3G network and the largest international coverage of any U.S. wireless carrier, offering the most phones that work in the most countries; the largest Wi-Fi network in the United States; and the largest number of high speed Internet access subscribers in the United States.
And we’re making huge advances in the entertainment and communications industry. For example, we’ve expanded our video offerings to include next-generation television services such as AT&T U-verse® TV and AT&T | DIRECTVSM. It’s part of our “three-screen” integration strategy to deliver services across the three screens people rely on most — the mobile device, the PC and the TV.
As we continue to break new ground and deliver new solutions, we’re focused on delivering the high-quality customer service that is our heritage.
We are the largest communications holding company in the world by revenue. Operating globally under the AT&T brand, we are:
Proud to offer one of the world’s most advanced and powerful global backbone networks, carrying 18.7 petabytes of data traffic on an average business day to nearly every continent and country, with up to 99.999 percent reliability.
The nation’s fastest 3G network serving 85.1 million customers and enabling them to travel and communicate seamlessly with the best worldwide wireless coverage — offering the most phones that work in the most countries. Offering voice coverage in more than 220 countries, data roaming in more than 195 and 3G in more than 115 countries.
The U.S. wireless carrier for the iPhone 3GS, which launched in June 2009 and revolutionized the industry.
The only U.S. national service provider to offer a 100 percent IP-based television service with U-verse TV. AT&T Advanced TV offers you a TV choice that’s better than cable through AT&T U-verse TV and AT&T | DIRECTV.
The nation’s largest provider of broadband — more than 17.5 million high speed Internet subscribers (as of 1Q10).
The nation’s largest Wi-Fi provider, now offering customers access at more than 125,000 hot spots spanning countries around the world (including company-owned and third-party roaming locations) — with the addition of approximately 7,000 Starbucks locations.
One of the world’s largest providers of IP-based communications services for businesses, with an extensive portfolio of Virtual Private Network (VPN), Voice over IP (VoIP) and other offerings — all backed by innovative security and customer support capabilities.
The nation’s largest directory publisher, delivering print directories to 173 million.
A world leader in the transport and termination of wholesale traffic — widely recognized for our industry-leading wholesale services portfolio.
The parent of YP.COM, a leading Internet Yellow Pages network that, when combined with AT&T Real Yellow Pages, receives more than 5 billion consumer searches a year.
The leading U.S. provider of local and long distance voice services.
In 1876, Alexander Graham Bell invented the telephone. That was the foundation of the company that would become AT&T — a brand that has become synonymous with the best, most reliable telephone service in the world.
In 1984, through an agreement between the former AT&T and the U.S. Department of Justice, AT&T agreed to divest itself of its local telephone operations but retain its long distance, R&D and manufacturing arms. From this arrangement, SBC Communications Inc. (formerly known as Southwestern Bell Corp.) was born.
Twelve years later, the Telecommunications Act of 1996 triggered dramatic changes in the competitive landscape. SBC Communications Inc. established itself as a global communications provider by acquiring Pacific Telesis Group (1997), Southern New England Telecommunications (1998) and Ameritech Corp. (1999). In 2005, SBC Communications Inc. acquired AT&T Corp., creating the new AT&T.
With the merger of AT&T and BellSouth in 2006, and the consolidated ownership of Cingular Wireless and YP.COM, AT&T is positioned to lead our industry in one of its most significant transformations since the invention of the telephone more than 130 years ago.
We serve customers nationwide with a broad range of wireless voice and data services. We have the nation’s fastest 3G network and serve 85.1 million subscribers. We hold spectrum licenses in all 50 U.S. states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. We also have the best worldwide coverage with voice coverage in more than 220 countries, data roaming in more than 195 and 3G in more than 115 countries.
We serve millions of customers, concentrated in 22 states, with wired services, including broadband, long distance and local voice.
Our customers work and live in virtually every country and territory in the world. We serve millions of enterprise and multinational business corporations on six continents.
We offer a variety of service plans that enable U.S.-based customers to stay connected to friends and work colleagues who are overseas. We also enable our customers to keep in touch when they travel outside the U.S.
We provide the best coverage of any wireless carrier worldwide. We deliver the widest international voice coverage of any wireless carrier in the world. With AT&T, customers have the freedom to make wireless calls using an internationally enabled phone on all seven continents and in more than 220 countries. We offer wireless data coverage in more countries than any U.S. carrier — with wireless data-roaming in more than 195 countries for laptops, hand-held devices and other data services and third-generation (3G) services in more than 115 countries. We also offer wireless service on 130 cruise ships worldwide.
AT&T’s 133-year history of innovation is a story about people from all walks of life and all kinds of backgrounds coming together to improve the human condition. It is our diversity, coupled with an inclusive culture that welcomes all points of view – which makes us who we are: a great place to work, a desired business partner and a committed member of the communities we serve. Learn more about our people and diversity at AT&T.
AT&T’s portfolio of services — perhaps the most robust in the marketplace — delivers choice, value and convenience across a range of options. Millions of consumers have chosen our comprehensive service bundles because of our competitive pricing and the convenience of a single bill for wired and wireless voice and data, broadband Internet, TV and messaging services.
We’re also making the three-screen strategy a reality for customers. We have introduced a number of integrated, multi-screen services, and we’ll be launching more soon. Learn more.
Small Business Services
We serve millions of small business customers nationwide with a broad portfolio of communications services. We give business customers of all sizes access to one of the world’s most advanced IP networks through the convergence of voice, data and video services that include. Learn more.
Global, National, Mid-Size, Regional and Government Portfolio
For our enterprise business customers, AT&T provides a single source for local, national, global and wireless voice and data services.
Our expansive portfolio also gives these customers access to advanced IP and traditional networking solutions for both voice and data. And customers can tap into our array of consulting and management experts for support on any element of network planning, design, deployment and ongoing management. Learn more.
AT&T is a global leader in providing wholesale services to carriers, wireless service providers, cable providers, systems integrators, Internet service providers and content providers. Learn more.
The AT&T network includes extensive wireless and wired access capabilities, as well as one of the world’s most advanced and powerful IP backbones.
The AT&T global backbone network carries 18.7 petabytes of data traffic on an average business day.
Our backbone network carries a full range of IP-based services, including wireless data, business video, data and voice services, private line and wavelength traffic, as well as IP-based residential services and Internet access for AT&T’s more than 17.5 million DSL and AT&T U-verse service customers.
Our network also incorporates Multiprotocol Label Switching (MPLS), which supports a full range of applications over a single IP network infrastructure with the highest levels of service quality.
To stay ahead of the ever-increasing demand for online video, photos, music and IP-based business applications, we recently switched on the nation’s first coast-to-coast IP/MPLS network using new-generation routing technology that carries data at 40 Gbps. More than 40 percent of the IP traffic carried over the company’s backbone network rides on this new-generation platform.
The AT&T global backbone network includes:
MPLS-based services available to 182 countries over 3,800 service nodes.
38 Internet data centers across the globe.
More than 886,000 worldwide fiber route miles.
Our industry-leading wireless network includes:
Our fully digital voice and data network, with GSM/GPRS (Global System for Mobile communications/General Packet Radio Service) infrastructure that covers 100 percent of our service area — more than 3 billion people in 200+ countries.
Third-generation, or 3G, wireless broadband service, available today in more than 360 U.S. major metropolitan areas.
Wireless laptop users are enjoying faster broadband uplink speeds thanks to our current deployment of High Speed Uplink Packet Access (HSUPA) technology. AT&T completed the first High Speed Uplink Packet Access (HSUPA)-enabled network in the United States in June 2008.
Superior spectrum availability in the nation’s top 100 markets.
Our U.S. wired network capabilities encompass:
48 million access lines.
more than 17.5 million high speed Internet subscribers.
Wi-Fi access at more than 125,000 hot spots spanning countries around the world (including company-owned and third-party roaming locations) — with the addition of approximately 7,000 Starbucks locations.
We’re constantly working to deliver new capabilities and applications via our access network. For example, our U-verse service deployment is enhancing our wired access capabilities to deliver advanced IPTV services to residential customers.
AT&T Labs has a long history of innovation — a heritage that includes eight Nobel Prizes and thousands of patents issued or pending worldwide. We have fueled groundbreaking initiatives that have changed the direction of communications. Learn more.
Corporate social responsibility is integral to AT&T’s culture; we continually engage in initiatives that enrich and strengthen our communities. Thanks to these efforts, we contributed more than $169 million through corporate-, employee- and AT&T Foundation-giving programs in 2008. In fact, the AT&T Foundation ranked as one of the most generous corporate foundations in the United States. Learn more.
Industry Awards and Recognition
The Most Desirable Employers, BusinessWeek Magazine (2009)
AT&T was included among the overall 100 top ideal employers for recent graduates; rankings were based on feedback provided by more than 60,000 undergraduates surveyed by the Universum USA firm.
Computerworld Enterprise Intelligence Awards (2009)
AT&T received the Computerworld Enterprise Intelligence Award in the Customer Intelligence & Management category. The company was recognized for the emphasis it places on managing technology for the enterprise.
World’s Most Admired Telecommunications Company, Fortune Magazine (1997 – 2000, 2002 – 2004, 2006, 2008 – 2009)
Fortune magazine named AT&T Inc. the Most Admired Company in the telecommunications industry. AT&T Inc. has been named No. 1 on the World’s Most Admired list more than any other telecom company since the rankings were first published. AT&T was named America’s Most Admired Telecommunications Company 10 times while Fortune magazine published that ranking, again exceeding any other telecom company.
Best Places to Launch a Career, BusinessWeek Magazine (2006 – 2009)
AT&T was listed among the corporations that have the highest reputations among college students and provide the best opportunities for young college graduates who are beginning their careers.
CIO 100 (2007 – 2009)
For the last three years, AT&T has been named to this list of organizations that exemplify the highest level of operational and strategic excellence in information technology. In its winning projects, AT&T demonstrated extraordinary results and the value it places on technological innovation within its business.
ATLANTIC-ACM Carrier Excellence Awards (2009)
AT&T was named the winner of two Carrier Excellence Awards in the categories of Brand (ILEC/IXC) and Small and Medium Business (SMB) Voice Value at the 2009 ATLANTIC-ACM Summer Spree, hosted at the Harvard Club of Boston.
American Business Awards Information Technology Department of the Year (2009)
In 2009, the American Business Awards named AT&T’s IT organization the Information Technology Department of the Year. AT&T IT was recognized for its work in creating technology solutions that transform business processes and market offerings in ways that create value and have a positive impact for AT&T’s business, customers, and partners.
Billing & OSS World 2009 Excellence Award (2009)
The AT&T BusinessDirect® customer Web portal has been recognized with the Billing & OSS World 2009 Excellence Awards for Best Customer Care Solution. The annual awards recognize the leaders in the development and deployment of billing and operations support systems (OSS) technologies and solutions. Used by business customers to complete customer service transactions online, AT&T BusinessDirect enables customers to reroute network traffic in real time, test circuits, check network alarms, report service problems, place orders, pay bills electronically, and perform other customer service-related tasks.
Top 10 Internships, Vault Inc. (2007)
The AT&T Finance Summer Internship Program was named as one of America’s Top 10 Internships based on multiple factors, including substantive work, pay, perks, selectivity, and the “resume radiance” factor.
Network World 200 (2001 – 2006)
AT&T Inc. ranked No. 1 among the top 200 networking companies in North America in 2005 and 2006, according to Network Worldmagazine. The company, formerly under the SBC Communications name, has been included in the top 10 of the list each year since 2001. The list recognizes networking vendors with solid financial performance and revenue growth.
Company of the Year, Forbes Magazine (2006)
AT&T was selected out of 400 companies for its exemplary leadership, innovation and execution. Other attributes were also considered, including financial metrics, Wall Street forecasts, corporate governance ratings and other public information.
CEO of the Year, Frost & Sullivan (2006)
Former AT&T Chairman and CEO Edward E. Whitacre received this honor for his outstanding leadership. He is one of the longest-reigning CEOs in the telecommunications industry, and is credited with transforming the smallest Baby Bell phone company into the nation’s largest telecommunications firm.
Network World 10 Most Powerful Companies (2005 – 2006)
The company has been ranked No. 1 among Network World’s 10 most powerful companies for two years running. The top network vendors were selected by reader survey responses, and Network Worldcited AT&T’s financial performance, customer focus, and management as the reasons the company is one of the “power players” in networking.
InformationWeek 500 (2005 – 2008)
AT&T has ranked on InformationWeek’s annual list of the 500 most innovative users of business technology from 2005-2008. The company has been recognized for its change-embracing culture, bottom-line efficiency, and eye for innovation.
Network World 50 Most Powerful People (2004 – 2006)
Edward E. Whitacre, Jr., former Chairman and CEO, has been one of Network World’s 50 most powerful people since 2004, and in 2005 moved into the “Power Elite” category. This award recognizes industry leaders who exercise power in the networking industry (ranked on stature and visibility) and who have been identified as industry role models. Mr. Whitacre was commended for the company’s financial success, technological innovations, and continued growth under his leadership.
Computerworld Premier 100 IT Leaders (2006, 2007, 2009)
Computerworld annually honors 100 top IT professionals who have led their organizations by mentoring and motivating employees; envisioning innovative solutions to business challenges; and effectively managing and executing IT strategies. AT&T’s John Stankey, Andy Geisse, and Thaddeus Arroyo were named to this prestigious list in 2006, 2007, and 2009, respectively.
InfoWorld CTO 25 (2006)
AT&T’s John Stankey was named one of InfoWorld’s 25 top technology executives in 2006. The award honors technology professionals who have demonstrated leadership within their companies and in the IT community. Mr. Stankey was cited for his effort in the network integration following the SBC-AT&T merger.
AT&T has received a wide range of industry and national awards and other recognition. View a complete list of AT&T’s citizenship and sustainability awards and honors and industry accolades.